Shipping Policy

Effective Date: June 22, 2025

1. Processing time: 

All of our jewelry is handmade with care. Please allow 3-5 business days for us to prepare your order before it ships. Custom pieces may take longer—we’ll keep you updated by email.

2. Shipping options:
We only offer standard, USPS Ground Advantage, shipping at this time. We charge a flat rate of $5.00 on shipping anywhere in the United States. Large orders requiring more than one package may be subject to a higher shipping fee.

3. Tracking: Once your order ships, you’ll get an email with tracking info. Tracking may take 24–48 hours to update after the label is created.

4. Lost or stolen packages: Once an order is marked “delivered” by the carrier, we are not responsible for lost or stolen packages. We recommend shipping to a secure location. If something goes wrong, you can contact the carrier to file a claim.

5. Address issues: Be sure to double-check your shipping address when ordering. If there’s a mistake, contact us right away—we can’t guarantee changes once the order has been processed.

6. International shipping: Right now, we only ship within the U.S., but we’re working on offering international shipping soon!

Let us know if you have any questions or need help with your order. You can contact us at ColorRayJewelry@gmail.com.