Terms of Service

Effective Date: June 22, 2025

Please read our Terms of Service before accessing or using our website. The use of “we”,”our”, and “us” in our Terms of Service and throughout this website refers to Color Ray Jewelry.

1. Use of Website

You must be at least 18 years old or have parental consent to use this site. You agree not to misuse the website, attempt to hack, or violate any laws while using this website.By using our website you agree to be bound by our Terms of Service. This applies to all users without limitation. We reserve the right to update or change the Terms of Service at any time. It is the responsibility of the user of this website to stay updated with our Terms of Service.

2. Products & Descriptions

Our jewelry is handmade; each piece may vary slightly in color, size, and finish. Variations are not considered defects but part of the uniqueness of handmade work. Gemstones may contain natural inclusions and/or imperfections. We strive to represent products accurately but cannot guarantee exact matches due to photography, lighting, and screen differences.

3. Orders & Payments

All prices are listed in USD. Full payment is due at checkout. We accept payments through “Squarespace Payments” and accept all forms of payment that platform accepts. Orders are subject to acceptance and availability.

4. Custom Orders

We offer custom design services where clients can request personalized jewelry. A deposit or full payment may be required to begin production.Custom orders are non-refundable once production has started.Minor changes may be accommodated before production begins but may affect pricing and timelines.Turnaround time for custom orders varies depending on design complexity and materials. Please review your custom design details carefully before approval.

5. Shipping & Delivery

Processing times are typically 3-5 business days. Custom orders may take longer. Shipping times vary depending on location. We are not responsible for lost, stolen, or delayed packages once shipped. Customers are responsible for any customs duties, taxes, or import fees. Tracking of packages may or may not be available and Color Ray Jewelry is not responsible for the accuracy or availability thereof. For more details please visit our Shipping Policy page.

6. Returns, Repairs & Exchanges

Due to the handmade and often custom nature of our jewelry, all sales are final. We do not exchange, repair or allow for returns of jewelry. Please review your order before checking out.

7. Intellectual Property

All designs, photos, logos, and content on this site are the property of Color Ray Jewelry. You may not use, copy, or reproduce any content without written permission.

8. Privacy

Please refer to our Privacy Policy below for details on how we collect and use personal data.

9. Limitation of Liability

We are not responsible for indirect or consequential damages related to your use of our products. Jewelry care is the responsibility of the customer. Color Ray Jewelry is not liable for any allergic reactions from use of our jewelry.

10. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our site after changes constitutes acceptance of the new Terms.